Graduate Certificate in Customer Success Management

Country Australia
University RMIT University
Course Duration 12-Months
Course Type Full Time
Courses Campus Residential
Campus
Language Specification IELTS,PTE
Program Level Undergraduate
Education Required Grade 12 / High School
Admission intake April
Minimum GPA (65 Out of 100)

Application Charges

Application Fee	Tution Fee
Free	AUD 14400

Application Date

Application Start Date	Application Closing Date
2024-11-01	ASAP

Accepted Language Test

IELTS

Speaking Score	Listening Score	Writing Score	Reading Score	Overall Score	Remarks
6.5	6.5	6.5	6.5

PTE

Speaking Score	Listening Score	Writing Score	Reading Score	Overall Score	Remarks
58	58	58	58

Learn the skills, tools and technical knowledge to retain, engage and manage customers. Covering the latest approaches in marketing, technology, leadership, analytics, sales and business strategy, learn to drive client value and accelerate your career in customer success management — Australia's no. 1 emerging job.

Learning outcomes

Customer value strategies
How to leverage customer data
Track, predict and optimise customer behaviour
How to increase customer loyalty and longevity
Customer mapping techniques
Communication strategies and stakeholder management
Customer discovery and analysis tools
Customer experience design

Upon successful completion of the Graduate Certificate in Customer Success Management you will be eligible to continue your studies in the RMIT Online Master of Business Administration (MBA) with 48 credit points (4 courses) worth of credit.

Extra Notes

An Australian bachelor degree (or equivalent), or a higher-level qualification from a recognised tertiary institution; IELTS 6.5 (no band less than 6.0); 58 (no communication band less than 50)

Remarks

* NOTE : The Tuition Fee is subject to change Semester wise, as such for exact Tuition Fee kindly see the Website of the respective University.

* NOTE : Pathways : Students who want to pursue a Graduate Degree through a particular University but are unable to meet the university requirements for the GPA, GRE/GMAT or English Language scores, have to take up an additional academic and language support i.e. pathways in order to ensure the admit and study at the desired University.

Graduate Certificate in Customer Success Management

Application Charges

Application Date

Accepted Language Test

Extra Notes

Other Links

Top Destinations

Our Services

Contact Us

© 2026 Overseas Education Lane. All Rights Reserved.

Book Your Free Online Counseling Session

Meeting Scheduled Successfully

Graduate Certificate in Customer Success Management

Application Charges

Application Date

Accepted Language Test

Extra Notes

Other Links

Top Destinations

Our Services

Contact Us

© 2026 Overseas Education Lane. All Rights Reserved.